1. Introduction
Afro23 Media (https://afro23media.com) values your privacy and trust. We are a Dubai-based multimedia and event coverage company committed to protecting your data. This Privacy Policy explains how we collect, use, and safeguard your information when you engage with our services, including photography, media publicity, and event coverage.
2. Data Collected
Data Storage Location
Our servers are hosted in secure data centers that adhere to international privacy standards. All data is stored securely and handled in compliance with applicable privacy laws, including GDPR where relevant.
Client Data
When you book a service or fill out a form on our site, we collect the information you provide: your name, email, phone number, event details, and service preferences. This helps us manage bookings and provide excellent service.
Media Content
If you hire us to cover an event, we may collect photo and video footage that may contain personal likenesses. By booking our services, you consent to the capture, storage, and optional promotional use of such content, unless otherwise agreed.
Support & Inquiry Data
When you reach out via our contact forms or chat support, we store your inquiries to ensure prompt and quality customer service.
Analytics
We use Google Analytics to gather anonymized data on site usage. This helps us improve user experience. No personally identifiable data is collected through analytics.
3. Use of Data
We use your data to:
- Respond to your inquiries
- Process bookings and deliver services
- Communicate updates or changes to services
- Improve website performance and user experience
- Prevent fraud and ensure data security
4. Embedded Content
Our website may include content from third-party platforms (e.g., YouTube, Instagram). These platforms may collect usage data. We do not control the data collected through these third-party embeds.
5. Cookies
We use cookies to enhance browsing experience and monitor performance. You may disable cookies in your browser settings. Cookies we use include:- Session cookies to track logins and preferences
- Analytics cookies (Google Analytics)
5. Who Can Access Your Data
Only Afro23 Media administrators and authorized staff have access to customer data. Access is granted solely for service delivery and internal processes.
6. Third Party Services
We use trusted partners like Zoho Mail (for communication) and Elementor/WordPress (for website operations). These partners comply with global data security and privacy laws.
7. Data Retention
We retain customer data as long as necessary to fulfill the purpose for which it was collected or to comply with legal requirements. You may request data deletion at any time.
8. Security Measures
Our website uses SSL encryption and secure data handling protocols. In the event of a data breach, we will notify affected users promptly and take corrective measures.
9. Your Data Rights
General Rights
You have the right to:
Request access to your stored data
Request correction or deletion of your data
Withdraw consent at any time
10. Legal Disclosures
We may share your data when legally required, such as by court order or government request, but only under applicable laws.
11. Contact Us
For questions about this policy or to exercise your rights, email us at: info@afro23media.com
This policy is subject to updates. Please check this page periodically.